At The Mensbay, managed by Spriggy Technologies, we are dedicated to providing a seamless and convenient shopping experience for our customers. In this policy, “we,” “us,” and “our” refer to Spriggy Technologies, and “you,” “your,” and “user” refer to our valued customers. We understand that fashion choices can change, and you may need to cancel an order. The following outlines our cancellation policy to assist you through the process:  

Cancelling Orders Before Shipment   
Orders can be cancelled within 24 hours of placement or prior to shipment, whichever occurs first. 
To request a cancellation, please get in touch with our customer support team via email.  
If your order qualifies for cancellation, a full refund will be issued to your original payment method within 5–7 business days.  

Orders That Have Already Shipped   
Once an order has been shipped, cancellation is not possible. However, you may return the product after delivery in accordance with our Return & Refund Policy.  

Order Changes   
We do not provide the option to modify items or shipping addresses once an order is submitted. If changes are needed, the order must be cancelled (if eligible) and a new one placed.  

Contact for Cancellation Requests   
For all cancellation inquiries, please contact our support team at spriggytechnologies@gmail.com  

We thank you for your understanding and continued support. Should you have any questions, please do not hesitate to reach out to us.